REVIEWS
''I just wanted to write and let you know how Addy has been so helpful in helping mum settle in.
I know all the staff are lovely, just that I've particularly noticed Addy and the way he is so kind and gentle with helping mum.
She's really taken to him which is great to see, especially as she's been so averse to having any male carers previously.
He's a credit to your team and I hope he'll stay with you!''
‘’My mum has had the best four weeks of respite at Baycroft.
Great staff, facilities, food and accommodation.
They've thought of everything! She's even made a friend she's going to go back to visit.
It's great to know if she struggles again, there's a fantastic place she can go to help get her back on her feet.
Thank you, Baycroft. Great place - great team.’’
‘’My mother enjoyed 3 weeks of respite the staff were fantastic and friendly; activities every day both morning and afternoon.
The food was exceptional and fantastic choices for breakfast, dinner and lunch.
Plenty of space where families can sit in lounges and have quiet areas away from the main areas.
You can have pampering getting your nails done even booking a hair appointment.
Domestic and catering teams couldn’t do enough for residents.
Staff were always popping in to see if my mother was ok and if there was anything she needed.
Laundry was done every day and returned all pressed and smelling fresh.
There is a Bistro area where families and residents can sit and chat, make hot drinks and generally use it as a social meeting area.’’
''We just wanted to say a huge thank you for all you have done in ensuring our father, Anthony Brown, was happy, comfortable, warm, well fed and interestingly occupied in the last year of his life.
You also warmly welcomed us when we came to see Dad; it was comfort to spend time with him in such a cheerful caring and comfortable atmosphere.
Alongside missing Dad, we shall miss our Baycroft visits. This chocolate is made in York and was Dad’s favourite, hopefully you all can enjoy a bar or two as a small token of our thanks.''
''All the staff are extremely friendly.
The care they have been giving Mum is of an exceptional standard.
The nursing staff are extremely conscientious, particularly one carer who is so passionate about her caring.
The home is beautifully furnished, well laid out especially for dementia residents.
During this difficult time, all the family can be assured, that Mum is receiving first-class care with compassion and empathy from all the staff.
Thank you Baycroft for making this difficult journey, more bearable.''
