Hi,

My name is Hope Vincent.

I am the Clinical Deputy Manager. I am an RGN with a lot of experience. I have worked in the Care industry for 19 years and have a lot of experience in different management roles.

Raised in Caserta Italy, Michele del Monaco grew up surrounded by the finest ingredients and traditions of Southern Italy. He’s had an amazing career, including working in Sardinia, taking the position of Executive Chef in one of the Rio de Janeiro’s finest Italian restaurants and joining the world-renowned kitchens at the two Michelin starred Hotel Il Pellicano in Tuscany.

Over his global career, Michele has evolved his cooking to incorporate the modern fine dining style whilst maintaining the authentic Italian concept inspired by his homeland, which is what he is now bringing to Baycroft in Orpington.

Our personal favourites are his calamari, beef wellington and apple crumble!!

Joined 2017.

Making the decision to find care for an elderly family member or a friend is often emotional and unsettling. You need to feel confident that they will be comfortable and well cared for and my role as Customer Relationship Manager is to give you all the information and guidance you require to ensure you make an informed decision.

Working closely with families to understand their needs and the type of care they require, I will be able to offer advice on the services offered together with the facilities depending on health requirements together with financial commitments, to ensure a smooth and happy transition for all involved.

I would be delighted to welcome you for a visit and answer any questions you may have

Joined 2017.

I started my career as a carer, after spending my childhood watching my parents working in various care homes and seeing the difference this made to people's lives, care is quite literally in my genes!

As soon as I left school, I knew this was what I wanted to do and I worked as a carer for 4 years, before changing roles in my previous care home to Activities coordinator.

I continued in this role and then joined the incredible team at Baycroft as a Lifestyle and Wellbeing Co-ordinator, where I was mostly responsible for organising and hosting our weekly activities programme.

I have recently started an exciting new position within Baycroft, as a regional customer relations assistant and have been enjoying exploring my new role and furthering my skills.

Joined 2019.

I joined Baycroft in 2019 as a healthcare assistant but I started caring in 2017 for my great nan when she became unwell.

I have now started a new role as Activities Coordinator at Baycroft Grays Farm Road.

I am enjoying creating a diverse, stimulating activities programme for residents to enjoy.

I enjoy taking part in the daily activities with residents and it is so rewarding to see them benefiting from having social interaction with others and a sense of empowerment from taking part.

Joined 2017.

Larina Gray Green has a special gift. She earns the trust of the residents and the respect of her colleagues in her work environment.

She is adaptable and takes responsibility very seriously. She remains confidently calm in the face of stress or crises. Larina is compassionate, friendly and obliging and is an asset to whomever employs her.

Joined 2021.

BIN ZHANG graduated from Medical College of SOUTHEAST UNIVERSITY in China and gained a Diploma of Medical Laboratory Science. After his graduation BIN worked as a medical laboratory scientist in general hospitals for 10 years, as a senior QC supervisor and ISO15189 internal auditor in independent medical laboratories for 4 years, and a QA manager and senior medical IVD scientist in a international medical devices company.

After moving to UK BIN gained NVQ-3 Health and Social care certificates and has been working in healthcare settings for 6 years. During his work experience he has a good reputation of client-centred care service as healthcare assistant and senior healthcare assistant.

Joined 2022.

I am the Maintenance man for Baycroft and have been here for 6 weeks I have been made very welcome and supported by the staff in the home.

I’ve been in care over 17 years in different roles predominantly Dementia homes, eventually moving into training.

Qualified in all aspects of training within the healthcare sector. I moved out of care homes and into a highly successful training company teaching across all sectors of care including the NHS.

I am a qualified Dementia trainer for the world renowned Virtual Dementia Tour and Newly designed Dementia Interpreter I can utilise my skills gained to help make the residents lives as fulfilling as possible.

Hi, My name is Lauren and I am the new Home Administrator for Baycroft Grays Farm Road.

I have been in the care industry since 2013 where I started as a carer in an extra scheme and from there, I progressed into more senior roles over the 6 years I worked there.

I then worked for a private domiciliary service in Bromley until the end of 2020.

I have always enjoyed working in care and gaining various experiences from the roles I have been in over the years.

Its very rewarding knowing that you are making a difference in a person's life.

After a break from work to raise children, I am now here at Baycroft and I am looking forward to working with the team and meeting the residents and family members.

My name is Joanne, and I am one of the receptionists at Baycroft Orpington I have worked as a receptionist all my working life.

I love my job as a receptionist at Baycroft Orpington because I get to see so many visitors who I really enjoy chatting to.

I have lots of conversations with the lovely residents, jokes and laughs they are such lovely people it is nice to meet their family members to.

Not forgetting the very nice staff and my team whom I enjoy working with.

My name is Louise, I have worked in the care industry for 10 years.

Before I was a carer I worked for the Royal Mail for 12 years and the metropolitan police service for 15years.

What I most like about being a carer is, caring and supporting my residents to the best of my ability and the staff I work with.

The reason I like working here at Baycroft is, the friendly atmosphere and the support of my colleagues.

I recently joined Baycroft as a Receptionist. My background is in Beauty and Aesthetics, most recently as an Aesthetic Consultant in Harley Street.

As a therapist and consultant, I have always enjoyed working with the older generation, and building a relationship with them to the point a lot of them became friends.

I have a caring nature and decided to get into the care industry using my customer service and reception skills.

I know I will get a lot of job satisfaction from knowing I am part of helping towards someone’s care and attending to their friends and relatives, giving them 5-star service.